Actual reference queries  reported by American and Canadian library reference desk workers of various  levels.  (This has been circulating around the Internet for a while but I thought it might be worth a giggle, laugh, smile and maybe even a groan.)
"Do you have books here?" 
"Do you have a list of all the  books written in the English language?" 
"Do you have a list of all the  books I've ever read?" 
"I'm looking for Robert James Waller's book,  'Waltzing through Grand Rapids'." (Actual title wanted: "Slow Waltz in Cedar  Bend.") 
"Do you have that book by Rushdie: 'Satanic Nurses'?" (Actual  title: "Satanic Verses") 
"Where is the reference desk?" This was asked  of a person sitting at a desk who had, hanging above her head, a sign saying  "REFERENCE DESK"! 
"I was here about three weeks ago looking at a  cookbook that cost $39.95. Do you know which one it is?" 
"Which outlets  in the library are appropriate for my hairdryer?" 
"Can you tell me why  so many famous Civil War battles were fought on National Park sites?"  
"Do you have any books with photographs of dinosaurs?" 
"I need a  color photograph of George Washington [Christopher Columbus, King Arthur, Moses,  Socrates, etc.]" 
"I need a photocopy of Booker T. Washington's birth  certificate." 
"I need to find out Ibid's first name for my  bibliography." 
"Why don't you have any books by Ibid? He's written a lot  of important stuff." 
"I'm looking for information on carpal tunnel  syndrome. I think I'm having trouble with it in my neck." 
"Is the  basement upstairs?" (Asked at First Floor Reference Desk) 
"I am looking  for a list of laws that I can break that would send me back to jail for a couple  of months." 
Friday, October 1, 2010
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